AdminMrTickTock (CEO / Founder, MrTickTock)
My feedback
47 results found
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11 votes
An error occurred while saving the comment AdminMrTickTock (CEO / Founder, MrTickTock) shared this idea · -
1 vote
An error occurred while saving the comment Hi,
Indeed the Google Auth does not work.
Nevertheless the standard login-sign up mechanism should work fine.
Can you let us know more details what it says when you try to create an account?
You can contact us directly via email at mrticktock@mrticktock.com.
Thanks,
Jacek -
3 votes
An error occurred while saving the comment Just a note that sub-categories are not more verbosely marked all across application UI. We now explicitly say what kind of sub-category is set and not just say "other".
An error occurred while saving the comment Should we rename Non-working to Other?
An error occurred while saving the comment Hi Paul,
Again thank you for the feedback.
I'm glad that current vacation workflow works fine for your team. We will add additional explanation to the Settings page to make it clear that users can exceed vacation limit with clear notification about that fact.
I like the "Public Holiday" option. It is very common case and clearly describes its purpose.
I also like the "Non-working" idea for other types of absence.
I just want to make sure it covers your needs in the right way. Please note that marking day as "non-working" reduces 'planned' value for week/month (in the same way as 'vacation' does).
Is this OK for your setup? Will it work fine for all kinds of non-working options like paid leave (funeral, paternity, etc.), unpaid leave, company event, etc?
'Planned' values are not a strict limitation. It is just a useful information for users how much they should work in a week/month.New 'Public holiday' would work in the same way (reduce 'planned' values).
'Sick' is the only option which does not reduce 'planned'. I can elaborate why we chose this way if you like.Wrt sub-type or non-working description, let me discuss that topic with the team on our weekly planning meeting on Tuesday.
Description or sub-types list should not be a problem if that is only additional text associated with the 'non-working' event. However it might be difficult to make this sub-type a separate item in the reports.
How would you like to use this sub-type/description? Where would you like to see it?In summary:
* we will add 'Public holiday" option
* we will add description or subtypes list to the 'Non-working' (implementation and UX details TBD)Currently the time off selection list always contains currently selected value (if day is set as 'sick' then 'sick' is still on the list). We can remove this one item as it does not make any sense. That way our new extended list will still have 4 items.
Thank you,
JacekAn error occurred while saving the comment Hello Paul,
Thank you for the feedback.
We love to hear what our customers say but we don't want to blindly implement all the requested features to not pollute the UI. So let's discuss your requirements :)
In general, what we would like to avoid is having too many items on the selection list. Too long list would be confusing.
If possible we would love to avoid a configuration too. We like the 'less is better' approach and simple configuration style like in iOS (as opposed to Android).On the other hand we understand your point and would like to improve what we have now. Would you be able to answer following questions?
It could be great to add/rename/remove some items from the absence list, keep it short and make more useful at the same time.1. Currently our 'non-working' category is aimed to cover mostly public holidays. It reduces the total/planned number of hours for a week and month. What about renaming that to 'Public holiday' to make it less ambiguous?
2. Unpaid leave. Currently it is still possible to use 'Vacation' if the quota is exceeded. It is clearly marked in the report how many vacation days were used.
Is it obvious for users to decide if they want a 'vacation' or 'unpaid'?
Do we need both of them? If we do then should we block 'vacation' option if quota is reached and allow for 'unpaid'?3. Paid leave. Does it cover also 'vacation'? Should we rename 'vacation' to 'paid leave' or do we need both of them?
4. What about 'sick leave'? Does it work fine?
Again, many thanks for your feedback.
Cheers,
Jacek -
3 votes
An error occurred while saving the comment Requirements are explained in another idea: http://mrticktock.uservoice.com/forums/167739-features-and-bugs-for-mrticktock/suggestions/10514034-add-reporting-role-raw-data-api-endpoint
Overall that endpoint should be available to 'admin' and 'reporter' role and allow to retrieve raw data for given period of time grouped by selected value (just like in UI reports)
AdminMrTickTock (CEO / Founder, MrTickTock) shared this idea · -
1 vote
An error occurred while saving the comment List of places affected:
* task/project/customer popup (first/last report)
* Reports tab (date time picker, report summary, time off sub-tab)
* Absences tabWe could implement that as per-user setting or company account setting.
An error occurred while saving the comment Hi,
Thank you for idea submission.
Can you let us know precisely in which place would you like to change date format?
We use YYYY-MM-DD format in the reports so I'm not sure to which part of the report you are referring to.Feel free to send us a screenshot to mrticktock(at)mrticktock.com if you like or just add more detailed description to this idea.
Thanks,
Jacek -
1 vote
An error occurred while saving the comment Hi,
thank you for suggestion.
What task the timer should start for? The last one active?
Thanks,
Jacek -
1 vote
An error occurred while saving the comment Hi Chris,
On "Tasks" page new tasks are added to the top/end of the list (depending which "create" button you use).
On "Project & Customers" page tasks are added to the end of the list.When the tasks list is refreshed, either page is reloaded or just the list refreshed, then task is displayed according to alphabetical order.
The reason why it is initially added to the end/top of the list is that it would be very confusing/illegible if it is added to the middle of the list.
It could be difficult to spot where the task is and if it was added successfully. That could be even more confusing for large lists that do not fit entirely on the screen (task could end up somewhere out of the visible area).That is a quite common pattern I believe.
I hope all of that make sense.
Let us know if you think there is a better way to approach that.
Thanks,
Jacek -
4 votes
An error occurred while saving the comment No plans to create standalone application for Mac or any other OS.
We are pure web based unless significant number of users ask for the app.
An error occurred while saving the comment Hi Mark,
Do you mean desktop app for Mac? Can you give us more details here?
Cheers,
Jacek -
1 vote
An error occurred while saving the comment We have added projects overview on each customer popup so it is easy to get an overview of all projects for given customer.
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7 votes
An error occurred while saving the comment Thanks.
We will try to prioritize it higher.
An error occurred while saving the comment Looking forward for your commitment willingness guys. We can implement this feature (change language) but would love an input from our users.
Thanks,
JacekAn error occurred while saving the comment Hello guys,
Would you be able to help us with the translation if that was supported in MrTickTock?
Thanks,
JacekAdminMrTickTock (CEO / Founder, MrTickTock) shared this idea · -
1 vote
An error occurred while saving the comment Hi,
How do you pass this information (project number) between MrTickTock and your accounting department? Is this manual process or something automated?
How about storing project number in description on MrTickTock side?
Description is available from project popup window and not visible directly in other places so it does not pollute UI and does not make it harder to read.Thanks,
Jacek -
1 vote
More details needed.
An error occurred while saving the comment That is definitely doable, though I'm not sure if I understand the requirement correctly.
You can create "meeting" task for every project/customer separately (or one common task not linked to any customer/project if you like).
Once there are time reports, you can quickly create data report showing time logged for those tasks (group by "Customer/Project/Task").Let us know if that answers your question or you need further assistance.
We are happy to help.Thanks,
Jacek -
1 vote
Hi Wes,
Currently MrTickTock stores view selection in a cookie so if you visit MrTickTock from the same computer and the same browser you should see Timesheet weekly view after login if it was selected before log out.
Isn’t that how it works on your side?
Cheers,
JacekAn error occurred while saving the comment Hi Wes,
Currently MrTickTock stores view selection in a cookie so if you visit MrTickTock from the same computer and the same browser you should see Timesheet weekly view after login if it was selected before log out.
Isn't that how it works on your side?
Cheers,
Jacek -
1 vote
Hi Bart,
iPhone app was provided by an external committer and as far as I can see it disappeared from the app store. We will ask the vendor for details. Stay tuned.
Thanks,
JacekAn error occurred while saving the comment Hi Bart,
iPhone app was provided by an external committer and as far as I can see it disappeared from the app store. We will ask the vendor for details. Stay tuned.
Thanks,
Jacek -
1 vote
The hints use cookies too :/
“user_knows_basics” and “mrticktock_version” cookies are responsible for hints.We will try to move all these settings to the DB when possible but there are few others which improve the experience on the site, e.g. it remembers the report settings.
Thank you for the feedback.
Cheers,
JacekAn error occurred while saving the comment The hints use cookies too :/
"user_knows_basics" and "mrticktock_version" cookies are responsible for hints.We will try to move all these settings to the DB when possible but there are few others which improve the experience on the site, e.g. it remembers the report settings.
Thank you for the feedback.
Cheers,
JacekAn error occurred while saving the comment Hi,
It definitely should remember the view state. It works fine on my side so there is something tricky happening on your side.
The state is stored in a cookie named "default_view".
* Do you by any chance delete cookies or noticed that using different browsers?
* Can you check if the cookie is there next time when you log in?
* Is this happening to anyone else around you?Thanks,
Jacek -
1 vote
Hi,
What about public/private notes you can add through the small card/paper icon? It is located on the left side of the time input field.
Isn’t that what you need?
Thanks,
JacekAn error occurred while saving the comment Hi,
What about public/private notes you can add through the small card/paper icon? It is located on the left side of the time input field.
Isn't that what you need?
Thanks,
Jacek -
1 vote
An error occurred while saving the comment Thank you for the report Paul.
We will consider this feature while working on the backlog.My main concern is that one more option might slightly clutter the UI but hopefully we can find a way to fit it and do not decrease user experience.
Thanks,
Jacek -
1 vote
Hi,
Do you mean standup notes or absence notes?
Cheers,
JacekAn error occurred while saving the comment Hi,
Do you mean standup notes or absence notes?
Cheers,
Jacek -
1 vote
Ah, so you mean “time estimated for project” and not “time planned for a user” right?
Feel free to write directly to us at mrticktock@mrticktock.com with a screenshot if you like.
Cheers,
JacekAn error occurred while saving the comment Ah, so you mean "time estimated for project" and not "time planned for a user" right?
Feel free to write directly to us at mrticktock@mrticktock.com with a screenshot if you like.
Cheers,
JacekAn error occurred while saving the comment Hi,
The planned value is displayed on the report if you enable "Add time off and overtime summary" checkbox on the report configuration page.
Can you try it and let us know if that is what you expect?
Thanks,
Jacek -
1 vote
Hi,
Thank you for the report. We also like to automate things and make our life more smooth.
From you description it looks like you can already automate your flow with our API: https://mrticktock.com/api.html
You can:- simply create a task in MrTickTock (create_task method),
- report time (start_timer/stop_timer or report_time_on_task)
- get time spent on task by a user (get_task_details)
- close task if no longer needed (close_tasks).
Is this sufficient for your needs?
Cheers,
JacekAn error occurred while saving the comment Hi,
Thank you for the report. We also like to automate things and make our life more smooth.
From you description it looks like you can already automate your flow with our API: https://mrticktock.com/api.html
You can:
* simply create a task in MrTickTock (create_task method),
* report time (start_timer/stop_timer or report_time_on_task)
* get time spent on task by a user (get_task_details)
* close task if no longer needed (close_tasks).Is this sufficient for your needs?
Cheers,
Jacek
Hello Jan-Peter,
We do not plan to work on this feature in the coming months.
We are focused on other projects right now with only maintaining MrTickTock and applying very minor changes when needed as we still use it for time tracking.
Best regards,
Jacek