AdminMrTickTock (Admin, MrTickTock)

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      1 comment  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →
      AdminMrTickTock (Admin, MrTickTock) commented  · 

      Hi,

      Indeed the Google Auth does not work.

      Nevertheless the standard login-sign up mechanism should work fine.

      Can you let us know more details what it says when you try to create an account?

      You can contact us directly via email at mrticktock@mrticktock.com.

      Thanks,
      Jacek

    • 3 votes
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        planned  ·  6 comments  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →
        AdminMrTickTock (Admin, MrTickTock) commented  · 

        Just a note that sub-categories are not more verbosely marked all across application UI. We now explicitly say what kind of sub-category is set and not just say "other".

        AdminMrTickTock (Admin, MrTickTock) commented  · 

        Should we rename Non-working to Other?

        AdminMrTickTock (Admin, MrTickTock) commented  · 

        Hi Paul,

        Again thank you for the feedback.

        I'm glad that current vacation workflow works fine for your team. We will add additional explanation to the Settings page to make it clear that users can exceed vacation limit with clear notification about that fact.

        I like the "Public Holiday" option. It is very common case and clearly describes its purpose.

        I also like the "Non-working" idea for other types of absence.
        I just want to make sure it covers your needs in the right way. Please note that marking day as "non-working" reduces 'planned' value for week/month (in the same way as 'vacation' does).
        Is this OK for your setup? Will it work fine for all kinds of non-working options like paid leave (funeral, paternity, etc.), unpaid leave, company event, etc?
        'Planned' values are not a strict limitation. It is just a useful information for users how much they should work in a week/month.

        New 'Public holiday' would work in the same way (reduce 'planned' values).
        'Sick' is the only option which does not reduce 'planned'. I can elaborate why we chose this way if you like.

        Wrt sub-type or non-working description, let me discuss that topic with the team on our weekly planning meeting on Tuesday.
        Description or sub-types list should not be a problem if that is only additional text associated with the 'non-working' event. However it might be difficult to make this sub-type a separate item in the reports.
        How would you like to use this sub-type/description? Where would you like to see it?

        In summary:
        * we will add 'Public holiday" option
        * we will add description or subtypes list to the 'Non-working' (implementation and UX details TBD)

        Currently the time off selection list always contains currently selected value (if day is set as 'sick' then 'sick' is still on the list). We can remove this one item as it does not make any sense. That way our new extended list will still have 4 items.

        Thank you,
        Jacek

        AdminMrTickTock (Admin, MrTickTock) commented  · 

        Hello Paul,

        Thank you for the feedback.

        We love to hear what our customers say but we don't want to blindly implement all the requested features to not pollute the UI. So let's discuss your requirements :)

        In general, what we would like to avoid is having too many items on the selection list. Too long list would be confusing.
        If possible we would love to avoid a configuration too. We like the 'less is better' approach and simple configuration style like in iOS (as opposed to Android).

        On the other hand we understand your point and would like to improve what we have now. Would you be able to answer following questions?
        It could be great to add/rename/remove some items from the absence list, keep it short and make more useful at the same time.

        1. Currently our 'non-working' category is aimed to cover mostly public holidays. It reduces the total/planned number of hours for a week and month. What about renaming that to 'Public holiday' to make it less ambiguous?

        2. Unpaid leave. Currently it is still possible to use 'Vacation' if the quota is exceeded. It is clearly marked in the report how many vacation days were used.
        Is it obvious for users to decide if they want a 'vacation' or 'unpaid'?
        Do we need both of them? If we do then should we block 'vacation' option if quota is reached and allow for 'unpaid'?

        3. Paid leave. Does it cover also 'vacation'? Should we rename 'vacation' to 'paid leave' or do we need both of them?

        4. What about 'sick leave'? Does it work fine?

        Again, many thanks for your feedback.

        Cheers,
        Jacek

      • 3 votes
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          1 comment  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →
          AdminMrTickTock (Admin, MrTickTock) commented  · 

          Requirements are explained in another idea: http://mrticktock.uservoice.com/forums/167739-features-and-bugs-for-mrticktock/suggestions/10514034-add-reporting-role-raw-data-api-endpoint

          Overall that endpoint should be available to 'admin' and 'reporter' role and allow to retrieve raw data for given period of time grouped by selected value (just like in UI reports)

          AdminMrTickTock (Admin, MrTickTock) shared this idea  · 
        • 1 vote
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            planned  ·  3 comments  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →
            AdminMrTickTock (Admin, MrTickTock) commented  · 

            List of places affected:
            * task/project/customer popup (first/last report)
            * Reports tab (date time picker, report summary, time off sub-tab)
            * Absences tab

            We could implement that as per-user setting or company account setting.

            AdminMrTickTock (Admin, MrTickTock) commented  · 

            Hi,

            Thank you for idea submission.

            Can you let us know precisely in which place would you like to change date format?
            We use YYYY-MM-DD format in the reports so I'm not sure to which part of the report you are referring to.

            Feel free to send us a screenshot to mrticktock(at)mrticktock.com if you like or just add more detailed description to this idea.

            Thanks,
            Jacek

          • 1 vote
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              2 comments  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →
              AdminMrTickTock (Admin, MrTickTock) commented  · 

              Hi,

              thank you for suggestion.

              What task the timer should start for? The last one active?

              Thanks,
              Jacek

            • 1 vote
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                under review  ·  1 comment  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →
                AdminMrTickTock (Admin, MrTickTock) commented  · 

                Hi Chris,

                On "Tasks" page new tasks are added to the top/end of the list (depending which "create" button you use).
                On "Project & Customers" page tasks are added to the end of the list.

                When the tasks list is refreshed, either page is reloaded or just the list refreshed, then task is displayed according to alphabetical order.

                The reason why it is initially added to the end/top of the list is that it would be very confusing/illegible if it is added to the middle of the list.
                It could be difficult to spot where the task is and if it was added successfully. That could be even more confusing for large lists that do not fit entirely on the screen (task could end up somewhere out of the visible area).

                That is a quite common pattern I believe.

                I hope all of that make sense.

                Let us know if you think there is a better way to approach that.

                Thanks,
                Jacek

              • 4 votes
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                  2 comments  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →
                  AdminMrTickTock (Admin, MrTickTock) commented  · 

                  No plans to create standalone application for Mac or any other OS.

                  We are pure web based unless significant number of users ask for the app.

                  AdminMrTickTock (Admin, MrTickTock) commented  · 

                  Hi Mark,

                  Do you mean desktop app for Mac? Can you give us more details here?

                  Cheers,
                  Jacek

                • 1 vote
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                    planned  ·  2 comments  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →
                    AdminMrTickTock (Admin, MrTickTock) commented  · 

                    We have added projects overview on each customer popup so it is easy to get an overview of all projects for given customer.

                  • 6 votes
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                      under review  ·  7 comments  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →
                      AdminMrTickTock (Admin, MrTickTock) commented  · 

                      Thanks.

                      We will try to prioritize it higher.

                      AdminMrTickTock (Admin, MrTickTock) commented  · 

                      Looking forward for your commitment willingness guys. We can implement this feature (change language) but would love an input from our users.

                      Thanks,
                      Jacek

                      AdminMrTickTock (Admin, MrTickTock) commented  · 

                      Hello guys,

                      Would you be able to help us with the translation if that was supported in MrTickTock?

                      Thanks,
                      Jacek

                      AdminMrTickTock (Admin, MrTickTock) shared this idea  · 
                    • 1 vote
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                        under review  ·  2 comments  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →
                        AdminMrTickTock (Admin, MrTickTock) commented  · 

                        Hi,

                        How do you pass this information (project number) between MrTickTock and your accounting department? Is this manual process or something automated?

                        How about storing project number in description on MrTickTock side?
                        Description is available from project popup window and not visible directly in other places so it does not pollute UI and does not make it harder to read.

                        Thanks,
                        Jacek

                      • 1 vote
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                          1 comment  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →
                          AdminMrTickTock (Admin, MrTickTock) commented  · 

                          That is definitely doable, though I'm not sure if I understand the requirement correctly.

                          You can create "meeting" task for every project/customer separately (or one common task not linked to any customer/project if you like).
                          Once there are time reports, you can quickly create data report showing time logged for those tasks (group by "Customer/Project/Task").

                          Let us know if that answers your question or you need further assistance.
                          We are happy to help.

                          Thanks,
                          Jacek

                        • 1 vote
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                            1 comment  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →

                            Hi Wes,

                            Currently MrTickTock stores view selection in a cookie so if you visit MrTickTock from the same computer and the same browser you should see Timesheet weekly view after login if it was selected before log out.

                            Isn’t that how it works on your side?

                            Cheers,
                            Jacek

                            AdminMrTickTock (Admin, MrTickTock) commented  · 

                            Hi Wes,

                            Currently MrTickTock stores view selection in a cookie so if you visit MrTickTock from the same computer and the same browser you should see Timesheet weekly view after login if it was selected before log out.

                            Isn't that how it works on your side?

                            Cheers,
                            Jacek

                          • 1 vote
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                              1 comment  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →

                              Hi Bart,

                              iPhone app was provided by an external committer and as far as I can see it disappeared from the app store. We will ask the vendor for details. Stay tuned.

                              Thanks,
                              Jacek

                              AdminMrTickTock (Admin, MrTickTock) commented  · 

                              Hi Bart,

                              iPhone app was provided by an external committer and as far as I can see it disappeared from the app store. We will ask the vendor for details. Stay tuned.

                              Thanks,
                              Jacek

                            • 1 vote
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                                3 comments  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →

                                The hints use cookies too :/
                                “user_knows_basics” and “mrticktock_version” cookies are responsible for hints.

                                We will try to move all these settings to the DB when possible but there are few others which improve the experience on the site, e.g. it remembers the report settings.

                                Thank you for the feedback.

                                Cheers,
                                Jacek

                                AdminMrTickTock (Admin, MrTickTock) commented  · 

                                The hints use cookies too :/
                                "user_knows_basics" and "mrticktock_version" cookies are responsible for hints.

                                We will try to move all these settings to the DB when possible but there are few others which improve the experience on the site, e.g. it remembers the report settings.

                                Thank you for the feedback.

                                Cheers,
                                Jacek

                                AdminMrTickTock (Admin, MrTickTock) commented  · 

                                Hi,

                                It definitely should remember the view state. It works fine on my side so there is something tricky happening on your side.

                                The state is stored in a cookie named "default_view".

                                * Do you by any chance delete cookies or noticed that using different browsers?
                                * Can you check if the cookie is there next time when you log in?
                                * Is this happening to anyone else around you?

                                Thanks,
                                Jacek

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                                  1 comment  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →

                                  Hi,

                                  What about public/private notes you can add through the small card/paper icon? It is located on the left side of the time input field.

                                  Isn’t that what you need?

                                  Thanks,
                                  Jacek

                                  AdminMrTickTock (Admin, MrTickTock) commented  · 

                                  Hi,

                                  What about public/private notes you can add through the small card/paper icon? It is located on the left side of the time input field.

                                  Isn't that what you need?

                                  Thanks,
                                  Jacek

                                • 1 vote
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                                    under review  ·  1 comment  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →
                                    AdminMrTickTock (Admin, MrTickTock) commented  · 

                                    Thank you for the report Paul.
                                    We will consider this feature while working on the backlog.

                                    My main concern is that one more option might slightly clutter the UI but hopefully we can find a way to fit it and do not decrease user experience.

                                    Thanks,
                                    Jacek

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                                      2 comments  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →
                                      AdminMrTickTock (Admin, MrTickTock) commented  · 

                                      Hi,

                                      Do you mean standup notes or absence notes?

                                      Cheers,
                                      Jacek

                                    • 1 vote
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                                        3 comments  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →
                                        AdminMrTickTock (Admin, MrTickTock) commented  · 

                                        Ah, so you mean "time estimated for project" and not "time planned for a user" right?

                                        Feel free to write directly to us at mrticktock@mrticktock.com with a screenshot if you like.

                                        Cheers,
                                        Jacek

                                        AdminMrTickTock (Admin, MrTickTock) commented  · 

                                        Hi,

                                        The planned value is displayed on the report if you enable "Add time off and overtime summary" checkbox on the report configuration page.

                                        Can you try it and let us know if that is what you expect?

                                        Thanks,
                                        Jacek

                                      • 1 vote
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                                          1 comment  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hi,

                                          Thank you for the report. We also like to automate things and make our life more smooth.

                                          From you description it looks like you can already automate your flow with our API: https://mrticktock.com/api.html
                                          You can:

                                          • simply create a task in MrTickTock (create_task method),
                                          • report time (start_timer/stop_timer or report_time_on_task)
                                          • get time spent on task by a user (get_task_details)
                                          • close task if no longer needed (close_tasks).

                                          Is this sufficient for your needs?

                                          Cheers,
                                          Jacek

                                          AdminMrTickTock (Admin, MrTickTock) commented  · 

                                          Hi,

                                          Thank you for the report. We also like to automate things and make our life more smooth.

                                          From you description it looks like you can already automate your flow with our API: https://mrticktock.com/api.html
                                          You can:
                                          * simply create a task in MrTickTock (create_task method),
                                          * report time (start_timer/stop_timer or report_time_on_task)
                                          * get time spent on task by a user (get_task_details)
                                          * close task if no longer needed (close_tasks).

                                          Is this sufficient for your needs?

                                          Cheers,
                                          Jacek

                                        • 1 vote
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                                            4 comments  ·  Features and bugs for MrTickTock  ·  Flag idea as inappropriate…  ·  Admin →
                                            AdminMrTickTock (Admin, MrTickTock) commented  · 

                                            Good catch.

                                            We will discuss if that could be better to switch to time format.

                                            Thanks,
                                            Jacek

                                            AdminMrTickTock (Admin, MrTickTock) commented  · 

                                            Hi,

                                            Can you give us more information here? What value did you have in the report and what value did you get in CSV?

                                            Currenlty all the minutes are coverted to decimal values so the exported time is a correct number and you can quickly do a math calculation in
                                            Excel, etc. Obviously there is some rounding happening.

                                            Would you prefer the exported document to contain exact minute values?

                                            Cheers,
                                            Jacek

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